Windows 8: Death by a Thousand Cuts

Windows 8 is Death by a Thousand Cuts

Peoples ability to put up with a product that has a few small issues is well documented. As long as the overall product experience is great, people/consumers will forgive the odd issue.

However, when these issues start to outweigh the great, you start to get a whole lot of comments that tar the entire product with the same brush. I think that this is what has happened to Windows 8 (and Windows Vista before it).

Take an example. The SkyDrive application ( and , indeed, any application that browses for files in Metro) does not have an option to show the full name of files if they are over a certain length. This is, one can argue, a major oversight: on the one hand, they are asking users to be more productive, yet then take away this productivity on the other hand by not showing the full file name, so making it nigh on impossible to pick the one you want.

There are numerous areas in Windows 8 were this is the case. As these little things add up, the overall experience of the product goes down, leaving, sometimes incorrectly, a feeling of low quality.

Paul Thurrott alluded to this in one of his blog posts, and I think he is spot on. There are lots of little cuts that have not been finished and really should be, particularly if you are trying to sell a device at a rolls Royce Royce price with a Toyota experience that competes with a product that, overall, has a Rolls Royce user experience.

For me, I really like Windows 8. Being able to use 1 device as both a tablet and a laptop does, I think, fill a very real need in the world. It is just such a shame that the level of quality and attention to detail in the software is not he same as it is in Surface hardware.

Come on MS. Lift your game. Finish what you started before moving on to the new stuff. Make it great before jumping at the next shiny.

Oh, and the same can be said of other MS teams. I am looking at you, SharePoint.


Richard is a Director and the principal Consultant at Dev iQ Pty Ltd. He specialises in SharePoint, Team Foundation Server/Visual Studio and .NET Development.

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